Extended 60-Day Money Back Guarantee

We are confident that OM Botanical products are the safest and the most effective plant-based products on the market.    We stand by the quality of our product and our proven results. If for some reason you aren’t completely satisfied, we’ll offer a 100% refund on the product within 60 days of purchase.

Using natural products isn’t like using skincare products with chemical or synthetic ingredients. We base our knowledge and formulas in the ancient plant science of ayuerveda, while drawing inspiration for other natural, medicinal systems from around the world.

If you’ve ever taken homeopathic remedies, you know you see results over time. Some of our products and lines, like aging and skin conditions, will see best results over a period of between 3-4 weeks. Other products, like our face wash and nerve pain relief cream, will see results almost immediately.

How to Process Your Return

Try Us for at Least 3 Weeks

Because our products work deep beneath the surface layer of the skin, we recommend waiting 3 weeks before seeing desired results.

Call or Email for Your Return

Give us a call Monday-Friday between the hours of 8 – 4 PM EST. Otherwise you can email us with your:

  1. Order number (in your confirmation email)
  2. Reason for Return
  3. Full Name

Return Your Unused Product 

 Purchase a shipping label from a carrier of your choice and ship the product back to our office at 1019 Classic Rd. Apex, NC 27539.  OM Botanical does not provide return shipping.

Receiving your Refund 

The Money Back Guarantee is only valid for online purchases of products via www.ombotanical.com. If you have purchased the products from a retailer, salon, spa or other website, you will be subject to their returns policy.

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