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FAQ

About Our Products

Shipping & Returns

What are your products comprised of?

The majority of our products are whole plant or plant deritive. We have a few products (like our sunscreen) that incorporate minerals.

How long does it take for my order to arrive?

DOMESITC: You should expect to recieve your order within 7-10 business days, often sooner.

INTERNATIONAL: Depends on location.

Where do you manufacture your products?

Our products are formulated and manufactured in our facility in Apex, North Carolina. All products are GMP compliant and are produced in a clean room environment for highest quality and integrity.


Will I get a tracking number?

Yes, you will recieve a tracking number with the email your provided once your order has shipped.

Why aren't your products white like other skincare products?

Most natural ingredients such as cold pressed essential oils, herbs and botanicals are not naturally white or clear in color. Unlike other products on the market, the ingredients in our products are never bleached or chemically processed. Our products contain no additives or perfumes so you can fully enjoy the natural tints and earthy fragrances of our holistic skin care brand.


What if I want to return my product?

We have a 60 day return policy, email us at [email protected] or call us at (919)-629-8389. If you return your product within 60 days, we will process a refund for the product(s).

What makes you different than other companies?

Our products are formulated to work at the molecular level activating your skin’s natural ability to renew, regenerate and heal. Instead of simply masking skin problems with synthetic compounds, our products nourish your skin with whole botanical extracts that include Nature’s full spectrum of bio-active ingredients.

We reject the common practice of isolating individual chemicals, thereby stripping botanicals of their natural synergy and restorative properties. This process, coupled with synthetic mass production, can result in unwanted side effects. Instead our products ensure optimal benefits by safely providing unaltered bio-availability.

Who pays for the return shipping?

You will be responsible for return shipping cost.


Recurring Subscriptions

How do I save money with a subscription?

We offer 30, 45, and 90 days automatic orders. When chosing your item, select “Subscription” before checkout. You will recieve 10% off that order and all subsequent orders in your subscription.


How long until I start seeing results?

Since our products are natural and bring about balance into the body, we encourage you to wait 14-30 days before you start seeing noticable change. Some products, like our face wash, will bring about change immediately.

Product Differences

Why is my product a different color than last time?

Our ingredients undergo natural seasonal changes, much like you see with trees in nature, this is noticable as we do not bleach our products. While the color may vary slightly, the quality and beneficial properties remain consistent in each small batch we create.

Do you use paraben or other synthetic preservatives?

No. We do not use paraben or other synthetic preservatives. Many of our natural ingredients have inherent anti-microbial activity. Additionally, our products are designed to promote diverse and healthy microbiome with the concept that "good" bacteria fight off "bad" bacteria.  Your microbiome is your first defense against external pathogens.


Are your products tested on animals?

Our products are never tested on animals. We are concerned about animal welfare and all of our products are certified vegan and cruelty free. We rely exclusively on suppliers that abide by the strict standards established by our vegan founder.


Are your products eco-friendly?

Our products are 100% natural and biodegradable. Our products are packaged in carbon neutral sugarcane tubes or glass. It’s infinitely more recyclable and the most sustainable option available today. Our boxes are made from recycled paper certified by Forest Stewardship Council and printed with soy ink. We use recycled materials for boxes and bio-degradable material for shipping. Additionally, we plant a tree for every sold product. All of our botanical ingredients are obtained from small farmers using organic, sustainable farming practices and fair trade suppliers.


What is Ayurveda?

Ayurveda literally means a “science of life.” It is a holistic medical system from India addressing beauty, health and wellness practices that is over 5,000 years old.

Ayurveda teaches that the skin absorbs nutrients that will affect our body on a cellular level, and therefore nothing should be applied to the skin that cannot be taken internally. The latest scientific research supports this fact.


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